Privacy Policy
Effective Date: 2 July 2026

At Beau Garden Studio, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.
Who We Are
Beau Garden Studio is a garden design, landscaping and garden maintenance business based in the United Kingdom.
If you have any questions about this Privacy Policy or how we process your personal data, please contact us:
Email: hello@beaugardenstudio.co.uk
What Information We Collect
We may collect the following personal information when you contact us or use our services:

• Name

• Email address

• Telephone number

• Property address

• Information about your garden or project

• Photographs or documents you choose to provide

• Records of correspondence between you and Beau Garden Studio

• Website usage information collected through cookies (where applicable)
   

How We Use Your Information we use your personal information to:

• Respond to enquiries

• Arrange consultations and site visits

• Prepare quotations

• Provide our garden design, landscaping and maintenance services

• Manage ongoing customer relationships

• Meet our legal, accounting and tax obligations

• Improve our website and services

We will only process your information where we have a lawful basis to do so.
Lawful Basis for Processing
We process your personal information because:

• You have requested information or a quotation before entering into a contract.

• Processing is necessary to fulfil our contract with you.

• We have a legitimate interest in operating and improving our business.

• We are required to retain certain information to comply with legal obligations.

Where we rely on your consent (for example, for optional marketing communications), you may withdraw that consent at any time.
Marketing
We will only send marketing communications if you have chosen to receive them.
You can unsubscribe from marketing communications at any time.
Sharing Your Information
We only share your information where necessary, including with:

• Professional advisers such as accountants

• Trusted software providers that support our business operations

• Carefully selected subcontractors involved in delivering your project

• Government or regulatory authorities where required by law

We never sell or rent your personal information to third parties.
How Long We Keep Your Information
We retain personal information only for as long as necessary.
Typically:

• Enquiries that do not proceed to a project may be kept for up to 24 months.

• Customer records are generally retained for up to seven years to comply with accounting and tax requirements.

• Project records and photographs may be retained for our business records and portfolio unless you request otherwise.

Project Photography
We may take photographs of completed projects for quality assurance and our portfolio.
Where photographs could identify you or your property, we will obtain your permission before using them for marketing, our website or social media.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic and help us understand how visitors use our site.
Where required by law, you will be given the option to accept or reject non-essential cookies.
Keeping Your Information Secure
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Your Rights
Under UK data protection law, you have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information where appropriate.

• Object to certain types of processing.

• Request that we restrict how we process your information.

• Request a copy of your information in a portable format where applicable.

• Withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us using the details above.
If you are not satisfied with how we have handled your personal information, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations. The most recent version will always be published on this page.